Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or do business with ARF Auto Body Paint & Supplies.
Information We Collect
We may collect personal information when you interact with our website or visit our showroom.
Personal Information
When you fill out contact forms, request quotes, or create accounts, we may collect:
- Name and contact information
- Business name and address
- Phone number and email address
- Business license or tax information (for business customers)
- Product preferences and purchase history
Website Usage Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on site
- Referring websites
- Device information (mobile, tablet, desktop)
Cookies and Tracking
We use cookies to enhance your website experience:
- Session cookies for website functionality
- Analytical cookies to understand website usage
- Preference cookies to remember your settings
How We Use Your Information
We use collected information to provide and improve our services.
Service Provision
We use your information to:
- Process orders and requests
- Provide customer support
- Respond to inquiries and quotes
- Deliver products and services
- Send important account and service notifications
Business Operations
We use information for:
- Improving our products and services
- Website analytics and performance
- Marketing and promotional communications
- Compliance with legal and regulatory requirements
- Preventing fraud and security purposes
Communication
We may contact you about:
- New products and services
- Special offers and promotions
- Industry news and updates
- Customer surveys and feedback requests
Information Sharing
We do not sell your personal information to third parties.
With Your Consent
We may share information when you:
- Explicitly consent to the sharing
- Request services that require third-party involvement
- Participate in joint marketing activities
Service Providers
We may share information with trusted partners who:
- Process payments and transactions
- Provide website hosting and maintenance
- Deliver products and services
- Assist with marketing and analytics
Legal Requirements
We may disclose information when required by:
- Law enforcement requests
- Court orders or legal proceedings
- Regulatory compliance requirements
- Protecting our rights or property
Your Rights and Choices
You have control over your personal information.
Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (where legally permitted)
- Object to certain uses of your information
Marketing Communications
You can:
- Opt out of marketing emails at any time
- Update your communication preferences
- Manage cookie settings through your browser
- Unsubscribe from newsletters and promotions
Website Analytics
You can control:
- Cookie preferences through our consent banner
- Browser settings for tracking technologies
- Third-party tracking through opt-out tools
Data Security
We take reasonable measures to protect your information.
Security Measures
We implement:
- Industry-standard encryption for data transmission
- Secure servers and access controls
- Regular security assessments and updates
- Employee training on data protection
Limitations
Please note:
- No method of transmission over the internet is 100% secure
- We cannot guarantee absolute security of your information
- You are responsible for maintaining the confidentiality of passwords
- Report any security breaches to us immediately
Data Retention
We retain information:
- For as long as necessary to fulfill the purposes outlined
- As required by law or regulatory requirements
- Until you request deletion (where applicable)
- For legitimate business purposes
Third-Party Links
Our website may contain links to other sites.
We are not responsible for the privacy practices or content of:
- Third-party websites linked from our site
- Social media platforms
- Partner websites and services
We encourage you to review the privacy policies of any external sites you visit.
Contact Us
Questions about your privacy? We're here to help.
Privacy Questions?
Contact us with any questions about our privacy practices or to exercise your privacy rights.
Contact Us